November 4, 2024
Boards…will need to nudge their risk managers and insurance carriers to present reputation insurance options. Podcast: https://www.directorsandboards.com/wp-content/uploads/2024/11/ReputationRisk.mp3
Risk Management
October 11, 2024
DOJ has updated its expectations expanding the potential for reputation risk. Under the new guidelines, prosecutors will consider whether companies have a process for identifying and managing emerging internal and external risks related to the use of new technologies, such as AI, and whether they are integrated into broader enterprise risk management practices.
September 12, 2024
Reputation risk arises from the failure to meet expectations. All too frequently, reputation risks arising from material operational problems known to insiders are dismissed by those in charge or authority. Nicknames can indicate an issue with ethics, innovation, safety, security, sustainability, and quality. “Junior doctors were referring to Lucy Letby as “Nurse Death” … two years before she was arrested. […] Letby, 34, was sentenced to 15 whole-life orders after she was convicted across two trials of murdering seven babies and attempting to murder seven others.” Board members should note that there are many windows into human resource-based organizational risk.
September 10, 2024
At the end of reputation risks’ long tail are board-level consequences, exemplified by the denouement of this infamous winter 2022 crisis precipitated by software quality issues, unaddressed. “Southwest Airlines on Tuesday announced an overhaul of its board of directors, including the planned departure of its executive chairman, Gary Kelly, after a meeting with a hedge fund that has called for sweeping changes at the company.” The takeaway: reputation risk management is always a vital governance issue.
September 9, 2024
Affirming in practice what it disclosed in January, Blackrock “engaged 2,683 times on strategy, purpose and financial resilience-related themes with 2,014 companies — more than any of its other engagement priorities — this proxy year. Given this information, board directors may want to prioritize financial resilience in their own work and in engagement with index funds.” Steel City Re can provide metrics and tools to support innovative strategies for strengthening financial resilience.
August 16, 2024
Reputation risk management is a battle for the mind of the stakeholder. A range of parametric insurance products linked to reputation value and volatility help authenticate stories about the quality of risk management. It is how risk management and risk communications work together to create value.
July 30, 2024
5-Minute Adventures in Risk & Resilience: The Podcast A Reputation for Truth Neutralizes Fake News at a $7bn Media Company: Getting Valued For Good Information That Neutralizes Bad Information.: In this episode, as a matter of national security after the fake tweet at Eli Lilly, a risk executive outlines a sophisticated strategy to make his …
July 25, 2024
Seventy-seven per cent of respondents to the July 25 2024 Airmic Big Question said their organisations model and quantify reputational risk – making it the top climate transition risk that their organisations measure. […] With the rise in cases of greenwashing reported around the world, reputational risk – as it relates to the climate transition – has emerged as a top concern.
June 11, 2024
We need to start focusing on relevance, client solutions and value. Solutions that address complex connected risks such as reputation value.
June 10, 2024
How to protect a firm from the humiliation of corporate swatting by fabulist whistleblowers using the Department of Justice.