Story Telling & Media

R&I Reputation Value

While Steel City Re, for example, offers parametric policies, which pay a pre-agreed sum upon specific triggers linked to reputation metrics being met, AIG’s product is primarily designed to assist with crisis management (though it did recently update the policy to include an income protection feature). “The greatest challenge for the industry in quantifying reputational …

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February 2, 2019

All six factors are rarely present at once, but we often see some combination of Social Currency, high-arousal Emotion, and Practical Value in things that go viral online. Stories—narratives are like Trojan horses, carrying information and ideas along for the ride. Practical Value—news you can use. People share helpful, informative things (e.g., discounts and health …

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January 28, 2019

“Digital and social media had ramped up the risks to reputation: Christine Heenan, VP for global policy and advocacy at the Rockefeller Foundation, said gaps between rhetoric and reality were a huge risk for companies and organisations. “Part of this ‘age of rage’ has to do with distrust,” she said. “Hypocrisy sells and we are …

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January 26, 2019

“Intelligent openness requires that the data used to make scientific claims are accessible, understandable, usable and assessable. “Accessible” implies publication online at minimal cost. “Understandable” means claims made in plain language, as clearly as possible. “Usable” may mean supplying data in a format easily analysed by computers, and it also suggests that the conclusions be …

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December 11, 2018

It is not enough to simply do the right thing; you have to be loud about it.” Reputation value: economic benefits of stakeholders’ expectations of authenticity. Sustainable reputation value arises from expectations of authenticity. “Brands are starting to figure out how to sell authenticity.” Slate Magazine article by Shannon Palus . December 11, 2018Slate “(I)t …

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November 9, 2018

Wells Fargo seeks to ax auto insurance stock-drop suit arguing that no duty to disclose the issue sooner has been shown and that the bank’s statements about its transparency efforts were “corporate puffery.” November 9, 2018Law360 Defending in an investor suit, Wells Fargo claimed statements about its transparency efforts were “corporate puffery.” Reputation risk is …

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October 26, 2018

What journalists, scientists and other experts fail to grasp, Latour argues, is that “facts remain robust only when they are supported by a common culture, by institutions that can be trusted, by a more or less decent public life, by more or less reliable media.” With the rise of alternative facts, it has become clear …

October 26, 2018 Read More

October 25, 2018

“The state’s attorney general filed a lawsuit against ExxonMobil yesterday, arguing that the oil giant defrauded investors by playing down the risks of climate change.” October 25, 2018New York Times “At stake…a reputation that Exxon has tried to shape as a global leader on climate change issues.” Reputation value: economic benefits of stakeholders’ expectations. Reputations …

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September 14, 2018

But for all that anger, the engineers of the American crisis response got the economics mostly correct, and more right than most of those — including leading economic thinkers and prominent politicians — who were second-guessing them. It’s hard to overstate how deeply Americans despised their government’s response to the global financial crisis. It has …

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July 24, 2018

“Even companies that attain the best reputation in the eyes of stakeholders could” tell regulators, bond raters and equity markets a better risk story with insurance. July 24, 2018Agenda Week “Despite the value of corporate reputation, Kossovsky says it’s not clear that high-reputation companies are properly measuring, managing or mitigating their risks.” Reputation risk: The …

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