Resilience Success Stories


A Reputation for Safety Sets Apart a $40bn Manufacturing Company

Triggered by the challenges at the Boeing Company, a risk executive and her leadership team use insurance strategically to allay her firm’s customers’ new fears of quality and safety. Run Time: 00:05:25.

A Reputation for Risk Management Enhances Value at a $5bn REIT

Southwest Airlines’ reputation crisis helps a risk executive persuade leadership to invest in value-enhancing mission-critical risk management services. Run Time: 00:04:32.

Reputation Spearheads Resilience at a $150bn Financial Services Company

Morgan Stanley’s reputation crisis from 2011-2013 persuades reputation risk counsel that insurance-linked process transparency can strengthen financial resilience. Run Time: 000:000:000.

A Reputation for Cyber Security Protects a $7bn Healthcare Company

United Healths’ reputation crisis persuades leadership to increase cyber security-related resilience through an enterprise reputation risk management strategy. Run Time: 000:000:000.

A Reputation for Risk Management Mitigates Regulatory Humiliation in a $50bn Extraction Company

General counsel asks the risk and communications executives to help protect the firm from the humiliation of corporate swatting by fabulist whistleblowers using the Department of Justice. Run Time: 000:000:000.

A Reputation for Trustworthiness Neutralizes Fake News at a $7bn Media Company

As a matter of national security after the fake tweet at Eli Lilly, a risk executive outlines a sophisticated strategy to make his company’s reputation for trustworthiness more resilient. Run Time: 000:000:000.

Reputation Insurance Forestalls ESG Risk at a $20bn Commercial Services Company

After Anheuser Busch’s incident with Bud Light, a risk executive realizes that his reputation risk insurance strategy also works for ESG risk. Run Time: 000:000:000.