Food

January 29, 2019

What these successful examples have in common is the recognition that reputational crises are not caused by negative media, but by operational and governance issues that could affect the entire enterprise. Likewise, the creation of the Federal Deposit Insurance Corp. in the 1930s, at a time when bank failures had caused a reputational crisis for …

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November 20, 2018

“The prevalence of these issues, and how quickly media sources amplify them, makes food and beverage companies particularly susceptible to reputational damage and the significant financial impact that damage can cause “Even companies that market products similar to a recalled food can suffer,” said the Deputy FDA Commissioner in a recent Food Safety Magazine article. “The worst thing that …

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October 18, 2018

“When reputation is treated as an enterprise-wide risk, and not a marketing issue, clear expectations can be set through clear analysis of reputational risks and the use of third-party warranties, such as reputation insurance products, that attest to the soundness of the companies’ practices, approach and governance.” October 18, 2018Quick Serve Restaurant “An ounce of …

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October 14, 2018

Reputation value rises with expectations. “Rum has not always enjoyed a high reputation….(It was) once the preserve of rough sailors and Bacardi-and-coke teenagers.” October 14, 2018The Economist Espresso Rum’s “reputation has only recently risen. Now it is recognised as a rich, complex and sophisticated spirit.” Reputation value: going forward economic benefit of stakeholder expectations. Reputations …

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