April 16, 2024
Triggered by the challenges at the Boeing Company, a risk executive and her leadership team use insurance strategically to allay her firm’s customers’ new fears of quality and safety.
Safety
March 1, 2024
Reputation risk management is an efficient strategy for interconnected risk. “Risk interconnectivity — the interdependence of various risks, illustrating how one risk can affect or amplify others across systems — is of growing concern to global risk managers. […] Andrew Chung, litigation, arbitration and investigations partner at Linklaters, said the key enterprise risks that are top of mind for clients today are interconnected. He explained: “We are seeing how risks across financial crime, cyber, ESG and energy transition, digital transformation and AI, and geopolitics including supply chain and sanctions all have common elements and data, so now require an enterprise-wide and holistic lens more than ever, to properly manage the risks.”
Boeing’s Hidden Costs of Reputation Value Loss
Boeing’s hidden costs of its reputation crisis. Shifting expectations among four stakeholder groups have shifted expectations, altered behaviors, and reduced Boeing’s bottom line.
February 8, 2024
Pharma has a misinformation problem — and execs could be on the hook. While vaccine-related misinformation is prevalent, it’s not the only threat. False information can arise around ethics, innovation or safety, and threaten a pharmaceutical firm’s reputation, viability and profitability. Reducing the damage from these threats requires a proactive approach. […] Kossovsky agrees.
January 6, 2024
Southwest Airlines reputation crisis. At crisis day 375, Southwest equity is under performing the S&P500 index by 41.4%. Steel City Re’ Resilience Monitor warned that an operational failure was likely to trigger a reputation crisis.
October 11, 2023
Steel City Re CEO and former Los Angeles County deputy coroner on what derailed the ESG movement & what boards expect from risk management in the aftermath.
June 23, 2023
“As of now, we’re starting to learn that what made OceanGate’s expeditions cost-effective and easy to execute were also factors that increased the risk and dangers to passengers. […] It seems as though OceanGate might have attempted to skirt many of these complexities in favor of saving money.”
July 23, 2022
Managing corporate reputation is a lot like mixing a cocktail. Both activities embody the same mission-critical principles: authenticated thoughtful risk management and dutiful governance over everything that is mission critical. Everything in the process is #strategic. At the tactical level, the process begins by understanding what stakeholders expect; and understanding that an effective risk management system comprises risk education and threat intelligence, management, and transfer processes (aka insurance) involving the entire enterprise risk management apparatus bounded by the organizations capabilities.
