Transportation

March 22, 2019

“The airline sent Boeing a letter on March 14 asking to cancel its order of Boeing 737 Max 8 jets due to passengers’ loss of confidence in the aircraft, Ikhsan Rosan, a Garuda spokesman, said on Friday. ‘They [passengers] always ask when they make a reservation if it is a Max or not. If it …

March 22, 2019 Read More

March 11, 2019

“Boeing isn’t facing that kind of financial disaster. The company is too big and too important to global aviation to fail.” Slate March 11, 2019 “…how did Boeing find itself suddenly in this reputational shitstorm? ” Reputation risk management: mitigating both disappointment and noxious media. Reputations are valuable strategic intangible assets. Threats to these assets⏤ …

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October 24, 2018

Financial Times October 24, 2018 Reputation risk is the peril of stakeholders’ disappointment and anger. “People are not as rational as they like to believe…intuition, emotions and biases are essential to understand moral conduct.” “Companies…would have prevented the damage to their reputation (by) practising how to deal with moral biases.” Reputation risk management: mitigating both …

October 24, 2018 Read More

March 19, 2018

The going-forward costs of reputation risk. “In the past 12 months, shares of United Continental Holdings (UAL) have risen only 3%. Delta Air Lines (DAL) is up 20% in the past 12 months, while American Airlines (AAL) is up 32%.” Follow Steel City Re for more insights on the reputational impacts of events in the …

March 19, 2018 Read More