August 31, 2024
32.9% of companies, including American Airlines and US Bancorp, have compensation clawback policies for reputation harm.
Personal Cost
August 8, 2024
Qantas Airways Ltd. docked A$9.3 million ($6.1 million) from former Chief Executive Officer Alan Joyce’s final payout and announced a governance overhaul after a review partly blamed board and management errors for the carrier’s reputational crisis. This punitive action conforms to heightened expectations this year by both institutional investors and proxy advisers that companies should be clawing back CEO compensation for both reputational damage and for failures in risk management, even if financials do not have to be restated. This should help focus board attention to the factors that increase, protect, and restore reputation value including reputation risk intelligence, risk management, and reputation value insurance (aka, Side R).
May 31, 2024
Manifestations of complex interconnected risks generally culminate in reputational crises, but they can be managed. Relying only on reporting systems when insiders may become aware of such risks…is not risk management. Reporting systems are unlikely to mitigate federal investigations and follow-on issues because today the risk/reward balance favors whistleblowing over internal reporting. In fact, the rewards of whistleblowing are so great right now that corporate swatting–calling the DoJ or SEC with a hot tip when there is no known issue just to see if something shakes looses–is no longer unthinkable.
May 18, 2024
Boeing Proxy Advisers Split Boeing Proxy Advisers Split. Directors’ personal reputational value depends on how well they meet stakeholders’ expectations for contributing to institutional reputation resilience by dutifully overseeing thoughtful risk management over everything that is mission critical. Naturally, that personal reputation value sinks when influential third party proxy advisers imply that directors’ further contributions …
March 5, 2024
Managing corporate reputation is a lot like mixing a cocktail: attention to mission-critical details. Reputation risk management is strategic.
February 5, 2024
![Nir Kossovsky, CEO of Steel City Re, an insurance provider for reputational risk, said his firm’s Reputation Resilience Monitor for Tesla indicated little concern about Musk’s pay package, but real concern about the firm’s cost of operations, declining net income and future prospects. […] “However, should stakeholders become excitable, then any incident — even another round on the pay package — could trigger a shift in their expectations from fandom-level support to anger and disappointment,” he said.](https://steelcityre.com/wp-content/uploads/2024/02/20240205-Tesla-Musk-Pay-Package-Reputation-Steel-City-Re.jpg)
Nir Kossovsky, CEO of Steel City Re, an insurance provider for reputational risk, said his firm’s Reputation Resilience Monitor for Tesla indicated little concern about Musk’s pay package, but real concern about the firm’s cost of operations, declining net income and future prospects. […] “However, should stakeholders become excitable, then any incident — even another round on the pay package — could trigger a shift in their expectations from fandom-level support to anger and disappointment,” he said.
February 3, 2024
Forty years after a tsunami of lawsuits demanded action for the risks of D&O liability, history is rhyming with the risks of D&O culpability. Here are the top 3: Risk governance, ESG strategy, and C-suite experience.
October 11, 2023
Steel City Re CEO and former Los Angeles County deputy coroner on what derailed the ESG movement & what boards expect from risk management in the aftermath.
October 10, 2023
CEO’s Conviction SEC Charges. “Boards should demand… intelligence on stakeholder expectations,” said Kossovsky.
September 6, 2023
We help risk managers manage risk and add value across Boardrooms, C-Suites, and operational silos through reputation resilience.